Hi Bird community, We are investigating a weird customer issue regarding our Bird Route Servers (version 1.6.3) and a specific IPv6 session. Customer reports a sudden drop of his IPv6 session and -until now- we could not relate those drops with any issue or instability. Everything seems normal and no other customer complained at the moment of the incident. After some packet capturing at the moment of the event, we discovered that BIRD does not send a response messages to the customer’s BGP keepalive messages (see attached picture), which result to the BGP hold timer to expire and the sessions to be dropped. We observed this anomaly with both RSs but at different time slots and the tcpdump capture was running at the Interface were Bird is sending all BGP traffic for customers. At the moment of the event, we didn’t do any maintenance or other RS related work. Has any of you experienced this in the past? If yes, how did you solve this? Any related feedback is welcomed. Best regards, Stavros Konstantaras | Sr. Network Engineer | AMS-IX M +31 (0) 620 89 51 04 | T +31 20 305 8999 ams-ix.net
